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| Total Merchant Services continues to work with you after your merchant account is approved to make credit card processing easy to use and cost effective. With knowledgeable customer service representatives available via telephone 24 hours per day, seven days per week, you'll always be able to get the answers you need, when you need them. |
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| customer service |
| Our representatives can help you with questions about transfers of money into your designated checking account, monthly statements, chargeback and retrieval requests, and other issues that face merchant account holders every day. Call 1-888-682-4464 (prompt #1). |
| terminal help desk support |
| If you have any questions about your point of sale (POS) credit card terminal, need to schedule telephone training for you or your employees, need to replace broken equipment, or need additional supplies, our terminal help desk is here to provide any assistance you need to keep your point of sale terminals up and running at all times. Call 1-888-682-4464 (prompt #2). |
| authorized contacts |
To speak with the authorized Total Merchant Services Sales Office you enrolled with, the contact information is below:
5644 Westheimer Suite 354 Houston, TX 77056 Phone: 713-446-6676 Fax: 815-425-4088 Email: info@pocketpayment.com |
| e-mail us |
| Just e-mail us your questions or comments. We'll get back to you with the information you need. |
